Airbnb Management
in Zones 1-4 London
FULL PROPERTY
MANAGEMENT SERVICES
We eliminate the inconvenience of short-letting
and help you maximize your rental revenue in London.
Commission based from 12% of your rental revenue
EXCLUSIVELY IN LONDON
Serviced Accommodation Management In Zone 1 - 4 London
With a solid five-year presence in London’s short-term let market, our exclusive focus on zones 1-4 a ensures a localized, high-quality service for landlords, developers, and serviced apartment operators. (We don’t operate anywhere else but London!) Leveraging our proven track record and reputation, we offer specialized expertise in this dynamic market, providing a tailored and personalized experience. Our commitment to unwavering standards and in-depth knowledge of local regulations sets us apart. As the industry evolves, we stay ahead of trends and adapt to regulations, ensuring a distinctive and professional approach to London’s dynamic property market. Partner with us for a seamless and efficient short-term rental experience in the heart of the city.
FULL PROPERTY MANAGEMENT IN ZONES 1-4 LONDON
We eliminate the inconvenience of short-letting and help you maximise your rental revenue in London. We provide exceptional full management for our clients from guest communication to cleans to maintenance and much more! See some of our clients testimonials and bookings we have gotten for them (we know what we are doing the results show for themselves):
(CLICK ON PICTURE TO INLARGE)
Guest Management:
- Guest Vetting
- Checkin
- Guest Communication
- Linen & Toiletries
Now most management companies have these listed on their websites!
But never explain in detail what each of these entails……….
Mainly because they may have no idea or process and have just bopped it onto their website as seen others do it!
How can you tell a management company knows what they are doing when it comes to these important processes? Well let us explain in detail each of what we do from our 5 years of experience!
Guest Vetting is an important part of short term lets. We do not want any troubled guests staying in one of your BNBs whether that is to host a party or to carry out any illegal activities from the premises! Here is how we verify and vet our guests:
Whenever a guest books one our serviced BNBs our team immediately asks for identification from the guest(s) no matter what platform booked on! This ensures we can verify guests age (21+) age limit on all bookings and that they say who they are! We make sure the name matches the card used to book this also prevents guests who use fraudulent cards to book but more importantly this deters most guests whom are looking to use the premises for illegal activities to book. Would you carry out an illegal activity somewhere if you knew they had a copy of your ID? Probably not that’s the idea!
Before a guest checks in with us they are required to sign and fill out our guest form and T&Cs! This is a guest form which states clear terms of bookings such as charges for damages charges for any call outs caused during the stay so if the guest does break our terms we can charge and remove according to these terms signed, these terms also make sure the guest does not attain tenancy rights during their stay! Under UK law a individual who books a bnb decides not leave they will gain squatter rights meaning we wouldn’t be able to remove them most companies do not know this! However with our guest form and T&Cs this would prevent this from happening as states clear that the guest has other permanent residency, an exit destination and most importantly that they are only there to stay for time period paid for! Meaning we have full right to remove if stay over check out date!
Once a guest has booked with us our payment processor automatically pre authorises a standard deposit amount of (£250) from the guest meaning our system checks to see if this amount is in the guests bank and essentially puts a ring around it meaning if there were any damages during the stay or any extra charges we can charge the guest the amount (Note we can charge more than £250 if more damage is caused £250 is just the preauthorised amount that our system checks)
Over our 5 years in this business we have come up few red flags we look for before a guest books with us as things above may still not prevent certain guests from booking! First we do not accept any lead guest to be under the age of 21 you have to be 21+ to book your stay with us! If the guest lives locally we would usually decline the stay! On the guest form the guest must state their address living at we cross reference this with ID and if we see they live locally we would usually decline as this indicates that the guest is booking to host a party as usually party bookers live in the area that they are hosting the party at! We also check reason for stay to determine if there are any risk factors associated with the reason of stay. Are they hesitant to provide ID and sign our T&Cs and form? This would indicate that guest maybe planning to do something illegal in the premises or cause trouble as a guest just looking for a stay would have no issues providing identification!
Guest Checkin is important for guest satisfaction but also not to disturb neighbours. Here’s how we handle our guest checkins:
All of our BNBs are fitted with key lockboxes! This means the guest can gain access to the keys with just a code no need to meet anyone or go anywhere insuring quick and easy checkin for the guests! Insuring guest satisfaction
Once a guest has been vetted our team will send them the checkin details which includes address, lockbox details and any other extra details such as parking info and such. This is emailed to the guest and also sent on platform booked on! Along side this we would have a video instructing the guest where lockbox is so the guest would have no issue finding the lockbox if they get lost!
Guest communication is extremely important in this business! Quick replies and being available 24/7 is the way to go! The guest may have an issue at 8pm in the evening 10am in the morning or 3am at night! Here’s what we have in place for guest communication:
Unlike other management companies who outsource their guest communication to 3rd party companies we have our own virtual assistant company (www.vasforsas.com) which means we have our dedicated in house trainedstaff to handle guest communication 24/7 7 days a week no matter if its 3am at night or 8am in the morning they are there to answer any guests need insuring satisfaction. Fully trained up and equipped to handle any questions the guest may have and are professional
Making sure the guest has clean linen during their stay is important its the difference from getting a 1* review or a 5* review so is providing toiletries:
Our dedicated cleaning team has our linen (towels bed sheets pillow sheets) professionally cleaned an ironed insuring quality we also do random spot checks on our BNBs ensuring quality is maintained in this department as guests will notice and complain over dirty linen! Even one hair strand!
Our cleaners also provide toiletries such as shampoo sachets conditioner sachets and soap to our guests! We also provide coffee tea and milk sachets!
Online Listing Management:
- Photography
- Multiple listings
- Listing Optimisation/Creation
- Price Optimisation
Our team will take professional photos of your apartment/house to make sure your property looks the best online for potential guests! Making it stand out from the rest!
We will list your property on multiple online travel agency sites such as Airbnb, Booking.com this will increase your properties visibility to potential guests! One property Multiple listings!
To get bookings your listings need to be correctly optimised and setup! If you simply list you will not get seen or generate much bookings regardless of area! With 5 years of experience our team will optimise your listings to make sure listings are getting seen and bookings are coming in! We will also setup and fully manage your listings for you!
Pricing optimisation is extremely important. If priced too high you wont get booked! If priced too low you wont be maximising your property’s earning potential. We use specialised software which keeps track and automates pricing we also understand what to charge in what areas of London with 5 years of operating in zones 1-4 London
Property Management:
- Housekeeping
- Maintenance
We have a dedicated professional cleaning team who take care of cleans including linen changes toiletries. Our cleaning team will also send before and after videos of each clean insuring quality is maintained but also monitored
We do have our in house local maintenance team who can be called out if decided and sort out anything from broken blinds to a leaking toilet! (Extra call out charges are charged on callouts)
Greater Management for Property Owners
Effortlessly manage and monitor your property with Greater Management. Our service ensures meticulous attention to every aspect while maintaining complete clarity about your property’s activities and its profitability.
- Easy Approch through website, WhatsApp or Social Media.
- Maintenance and Cleaning Schedule: Keep informed about upcoming property upkeep and cleaning tasks.
- Financial Summary: Obtain a complete overview of your financials.
- Guest Feedback: Browse through reviews from delighted guests.
Exploring London's Holiday Rental Market
London boasts a dynamic economy, steeped in history, and teeming with cultural diversity, making it a prime hub for short-term vacation rentals globally. With an impressive 75% occupancy rate and an average daily rental rate of £185, your investment in London’s short-term rental market is poised to yield a dependable monthly revenue of £2,426.
The city’s magnetic charm draws an eclectic mix of visitors, ranging from business travelers to tourists, promising sustained profitability for those eyeing long-term gains. Moreover, London’s robust infrastructure and well-connected transportation system ensure a steady influx of visitors throughout the year.
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